SaaS Partner Co. is a trading name of Nemanja Janjić PR, Agencija za izradu veb portala Kron Design, Beograd (Zvezdara), registration no. 62455918, tax ID (PIB) 107039098, Vitezova Karađorđeve Zvezde 107 G, 11000 Belgrade, Serbia. Email: [email protected].
1. About these terms
These Terms of Use apply when you visit saaspartner.co, create an account, order or use a service, or use materials provided by SaaS Partner Co. (“we”, “us”, or “our”). These Terms apply to business customers. By ordering, you confirm that you are acting for business purposes and are 18 or older. By using the website or placing an order, you agree to these Terms and the linked Privacy Policy and Refund Policy.
2. Services and orders
We provide consulting, audits, strategy sessions, a monthly subscription, and a Shopify app valuation tool. The description, scope, price, format, and delivery information shown for a service form part of your order. After payment is confirmed, we will contact you about next steps, normally within one business day. You are responsible for providing accurate information and having permission to share any app or business information you submit.
Payments are processed by Dodo Payments, which may act as merchant of record for your order. Taxes and invoices are handled according to Dodo Payments’ terms. Dodo Payments may be the legal seller for orders for which it acts as merchant of record.
3. Sessions
Sessions are scheduled by email or calendar link. Please give at least 24 hours’ notice to reschedule. A missed session without notice is considered delivered. If we cancel, we will reschedule or refund the unused portion. Sessions are not recorded without your consent.
4. Founder Partner subscription
The subscription renews monthly until cancelled. You may cancel any time before the next billing date; cancellation takes effect at the end of the paid month. Unused session time does not roll over. Email support is limited to reasonable business questions and answered within one business day.
5. Fees, payment, and refunds
Prices are shown before you continue to checkout. We do not receive or store full payment-card details through our website. Refund requests are handled under our Refund Policy, without limiting mandatory rights that apply by law.
6. Confidentiality
We treat non-public information you share, including revenue, churn, and app data, as confidential, use it only to deliver the service, and do not disclose it without your consent, except as required by law.
7. Valuation tool
The valuation tool provides an estimate for informational purposes only. It is not a formal valuation, financial, legal, or investment advice, and we do not guarantee any sale price. You confirm you are authorized to provide the Partner API access and data. The tool uses read-only Partner API requests. API credentials are associated with your account to retrieve dashboard and report data; they are not discarded after a single calculation. You may revoke the API client in your Shopify Partner Dashboard. Revoking access prevents future API access but does not itself delete information already held in your account; contact [email protected] to request deletion.
Reports and any public share link may display your app identity and the metrics you choose to include in the sharing settings. You are responsible for deciding whether to enable a share link and which information it displays.
8. Intellectual property and deliverables
Unless stated otherwise, our website content, frameworks, and materials remain owned by us or our licensors. You may use reports and recommendations for your own business. We may mention that you are a client only with your consent. You must not resell, republish, or misrepresent our materials as your own.
9. Service limitations and acceptable use
Our guidance and valuation estimates are based on the information available and do not promise particular business, revenue, ranking, sale, or other results. You remain responsible for your business decisions and for complying with laws and third-party platform requirements. You must not use the website unlawfully or interfere with its operation.
10. Access suspension and termination
We may suspend or terminate access where reasonably necessary because of non-payment, a material breach of these Terms, a security risk, legal requirements, or conduct that harms the service or other users. Where reasonably practicable, we will explain the reason and allow you to address the issue. Ending access does not remove obligations or rights that arose before termination.
11. Liability
To the maximum extent permitted by law, our total liability for any claim relating to a service is limited to the amount you paid for that service. We are not liable for lost profits, lost revenue, or indirect or consequential losses. Nothing in these Terms excludes or limits liability where exclusion or limitation is not permitted by applicable law.
12. Changes to these Terms
We may update these Terms to reflect changes to our services or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We will give notice of material changes where required by law. Changes apply from the stated effective date and do not alter an order already accepted unless required by law or agreed with you.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Serbia. Disputes will be resolved by the competent court in Belgrade. Mandatory rights that cannot be excluded by agreement remain unaffected.
14. Entire agreement, severability, and language
These Terms, the applicable service description, and the linked policies form the entire agreement between you and us concerning the relevant service and replace prior discussions on that subject. If any provision is unenforceable, the remaining provisions continue in effect. The English version of these Terms is the authoritative version; any translation is provided for convenience.
15. Contact
For questions about these Terms, contact [email protected].